Returns & Exchanges
At Amigo's Honey, we take pride in the quality of our natural harvests; however, due to the perishable nature of honey, we only accept returns on damaged or incorrect items within 14 days of delivery.
Return Process
- 1.Contact Support
Email our buzz team at [email protected] with your order number and a photo of the damaged or incorrect honey jar.
- 2.Verification
Our quality control team will review your request within 48 hours to ensure it meets our food safety return criteria.
- 3.Return Shipping
If a return is required, we will provide a prepaid shipping label to send the original product back to our apiary.
- 4.Refund or Replacement
Once received, we will immediately ship a fresh replacement jar or issue a full refund to your original payment method.